CASTLEWOOD
LETTINGS AND MANAGEMENT LTD
01634 623334
lettings@castlewoodhomes.co.uk
castlewoodhomes.co.uk
LANDLORD FEES SCHEDULE
Published under the Consumer Rights Act 2015 and Propertymark Code of Practice
Effective Date: June 2026
VAT Status: No VAT registered — no VAT is added to any fee shown
Last reviewed: June 2026
Management Packages
All packages include tenant find, rent collection, quarterly inspections, maintenance, renewals and legal compliance
Standard management rate for single let and family properties. Full service, compliantly handled
12% for the first 6 months, then 14% from month 7 onwards. Comprehensive full management throughout.
We find and place the right tenant and handle all compliance. Handover once they're in.
WHAT'S INCLUDED
✓ Marketing & advertising
✓ Viewings
✓ Referencing & Right to Rent checks
✓ Tenancy agreement preparation
✓ First rent & deposit collection
✓ Rent collection & landlord statements
✓ Quarterly property inspections
✓ Maintenance co-ordination
✓ Renewals & rent reviews
✓ Checkout & deposit negotiation
✓ Serving notices
WHAT'S INCLUDED
✓ Marketing & advertising
✓ Viewings
✓ Referencing & Right to Rent checks
✓ Tenancy agreement preparation
✓ First rent & deposit collection
✓ Rent collection & landlord statements
✓ Quarterly property inspections
✓ Maintenance co-ordination
✓ Renewals & rent reviews
✓ Checkout & deposit negotiation
✓ Serving notices
WHAT'S INCLUDED
✓ Marketing & advertising
✓ Viewings
✓ Referencing & Right to Rent checks
✓ Tenancy agreement preparation
✓ First rent & deposit collection
– Ongoing rent collection
– Property inspections
– Maintenance co-ordination
– Renewals management
Full Fee Schedule
Consumer Rights Act 2015 — Castlewood Lettings and Management Ltd is not VAT registered
Management Fees
Single let & family property management
Includes all tenant find services, rent collection, quarterly inspections, maintenance, renewals and legal compliance
8% per month
Full management — months 1 to 6
Includes all tenant find services, rent collection, quarterly inspections, maintenance, renewals and legal compliance
12% per month
Full management — month 7 onwards
Same service continues at the ongoing management rate
14% per month
Tenant find only
Marketing, viewings, referencing, Right to Rent, tenancy agreement, first rent and deposit. No ongoing management.
£350 or 1/2 month's rent
Additional Charges
Tenant finder's fee
Charged when a new tenant is placed during a full management tenancy
£150
Inventory
Schedule of condition at check-in and check-out
£80
Serving Section 21 or Section 8 notice
Preparation and service of possession notice. Note: Section 21 notices are subject to legislative change under the Renters' Rights Act
£50
Major works project management
Applied to contractor works. Works up to £199 may be authorised without prior landlord approval. Emergency repairs actioned without limit.
10% of invoice
Deposit registration
Protected using TDS Insured or landlord's own scheme within 30 days of receipt
Included
Vacant property management
Not included in standard management — available by separate written agreement only
By agreement
Court attendance / representation
Castlewood does not provide court attendance. The landlord is responsible for all legal and court costs.
Not offered
Withdrawal / cancellation
No fee is charged if a landlord withdraws prior to a tenancy commencing
None
Legal notice: This schedule is published in compliance with the Consumer Rights Act 2015 and Propertymark's Code of Practice, and must be made available to landlords prior to instruction. Castlewood Lettings and Management Ltd is not VAT registered — no VAT is added to any fee shown. All services are delivered in accordance with current housing legislation, including any changes introduced under the Renters' Rights Act or subsequent regulations. Fees are subject to change with 30 days' written notice. This schedule does not constitute a contract; fees are agreed in writing in your Terms of Business. Deposits are protected using the Tenancy Deposit Scheme within 30 days of receipt. Redress Scheme: PRS Membership No. 053608. Client Money Protection: C0142050.
Regulatory Memberships & Accreditations
Property Redress Scheme
Membership No. 053608
Client Money Protection Certificate No. C0142050
Propertymark
Operating to Propertymark standards
TDS — Tenancy Deposit Scheme
Deposits protected within 30 days
Castlewood Lettings and Management Ltd · Mailbox 1B, Secure Storage Solutions, Manston Road, Margate, CT9 4JZ
PRS: 053608 · CMP: C0142050 · Not VAT registered · © 2026