Castlewood Homes
Landlord Fees Schedule
Published under the Consumer Rights Act 2015 and Propertymark Code of Practice.
No VAT registered — no VAT is added to any fee shown.
Effective date: June 2026
Last reviewed: June 2026
VAT:
Management Packages
Choose the right level of service
All packages include tenant find, rent collection, quarterly inspections, maintenance, renewals and legal compliance unless stated otherwise.
SINGLE LET & FAMILY PROPERLY
8% /mo
No VAT · Full management
Standard management rate for single let and family properties. Full service, compliantly handled.
What's included
✓Marketing and advertising
✓Viewings
✓Referencing and Right to Rent checks
✓Tenancy agreement preparation
✓First rent and deposit collection
✓Rent collection and landlord statements
✓Quarterly property inspections
✓Maintenance coordination
✓Renewals and rent reviews
✓Checkout and deposit negotiation
✓Serving notices
HMO FULL MANAGEMENT
12% /mo
Months 1–6 · then 14% from month 7
Comprehensive full management throughout. 12% for the first 6 months, then 14% from month 7 onwards.
What's included
✓Marketing and advertising
✓Viewings
✓Referencing and Right to Rent checks
✓Tenancy agreement preparation
✓First rent and deposit collection
✓Rent collection and landlord statements
✓Quarterly property inspections
✓Maintenance coordination
✓Renewals and rent reviews
✓Checkout and deposit negotiation
✓Serving notices
TENANT FIND ONLY
£350
or half a month's rent · one-off fee
We find and place the right tenant and handle all compliance. Handover once they're in. No ongoing management.
What's included
✓Marketing and advertising
✓Viewings
✓Referencing and Right to Rent checks
✓Tenancy agreement preparation
✓First rent and deposit collection
–Ongoing rent collection
–Property inspections
–Maintenance coordination
–Renewals management
Full Fee Schedule
All Charges at a Glance
Management Fees
Single let & family property management
Includes all tenant find services, rent collection, quarterly inspections, maintenance, renewals and legal compliance
8% per month
Full management — months 1 to 6
Includes all tenant find services, rent collection, quarterly inspections, maintenance, renewals and legal compliance
12% per month
Full management — month 7 onwards
Same service continues at the ongoing management rate
14% per month
Tenant find only
Marketing, viewings, referencing, Right to Rent, tenancy agreement, first rent and deposit. No ongoing management.
£350 or 1/2 month's rent
Additional Charges
Tenant finder's fee
Charged when a new tenant is placed during a full management tenancy
£150
Inventory
Schedule of condition at check-in and check-out
£80
Serving Section 21 or Section 8 notice
Preparation and service of possession notice. Note: Section 21 notices are subject to legislative change under the Renters' Rights Act
£50
Major works project management
Applied to contractor works. Works up to £199 may be authorised without prior landlord approval. Emergency repairs actioned without limit.
10% of invoice
Deposit registration
Protected using TDS Insured or landlord's own scheme within 30 days of receipt
Included
Vacant property management
Not included in standard management — available by separate written agreement only
By agreement
Court attendance / representation
Castlewood does not provide court attendance. The landlord is responsible for all legal and court costs.
Not offered
Withdrawal / cancellation
No fee is charged if a landlord withdraws prior to a tenancy commencing
None
Our Memberships
Client Money Protected
No. C0142050
Propertymark Standards
Fully compliant / NRLA Member
Registered Address
18 Secure Storage Solutions, Manston Road, Margate, Kent CT9 4JZ
Legal notice
This schedule is published in compliance with the Consumer Rights Act 2015 and Propertymark's Code of Practice, and must be made available to landlords prior to instruction. Castlewood Lettings and Management Ltd is not VAT registered — no VAT is added to any fee shown. All services are delivered in accordance with current housing legislation, including any changes introduced under the Renters' Rights Act or subsequent regulations. Fees are subject to change with 30 days' written notice. This schedule does not constitute a contract; fees are agreed in writing in your Terms of Business. Deposits are protected using the Tenancy Deposit Scheme within 30 days of receipt.
Redress Scheme: PRS Membership No. 053608 · Client Money Protection: C0142050 · Not VAT registered